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QA Process For Resolving Crashes In Mobile App

July 31,Monday

General
Quality Assurance for resolving mobile app crashes

Mobile App Crash Testing

Smartphones have become an indispensable part of every person’s daily life routine. The numerous applications in the app world have found their ways into the cooking, dining, exercising, study and refreshment areas of a person, not excluding their personal spaces as well. 

With these many applications, where would your application be? 

About 28% of the users worldwide uninstall their mobile applications within 30 days of their install. There are several other reports stating that users uninstall applications with any inconvenience they face while using them. The frustration rises the very fifth second an application fails to load, and the user will stay with your application, till its acceptable app crash rate only.

QA Process For Resolving Crashes in Mobile App is a little different as compared to a normal bug cycle.

India is the second biggest user base of smartphones.

Smartphone users depend on apps to get through day to day needs.

Users un-install app more than half of the times the app crashes.

This is the reason why app crashes are nightmares for developers and business owners.

Identify the Reason For Crashes

Your application might crash because of various reasons relating to the constraints in network, hardware incompatibility or its overall poor quality assurance. QA process for crashes is the same as that of any bug [pre or post production] reported.

Single or multiple reasons can trigger a crash.

These reasons or bugs must be tracked with the relevant crashes.

Before the mobile app crash leads it off the cliff, it is crucial to identify every possible cause that might put the minutest risk to its safety and for your application’s growth and survival. The following are eight reasons that will help you identify the reasons for mobile app crashes.

Reasons for App Crashes:

  1. Bandwidth or Network constraints
  2. Device Incompatibility
  3. Browser Incompatibility
  4. Poor Optimization of the front end
  5. Integration dependencies
  6. Incorrect Memory and/or CPU usage
  7. Problems with error handling
  8. Poor Testing

However, it is always a worry for business owners if the app crash rate is more.

Astringent QA process for mobile app must be followed to make sure the applications don’t crash.

Many soft-wares are available in the market to record the details of app crashes.

Resolving Mobile App Crashes

The following steps should be taken for resolving crashes in mobile app:

  1. Identify the type of crash and group them according to their respective causes.
  2. Relate each crash group to the instrument and network variables to rule out user side problems.
  3. Analyze bugs related to the crashes.
  4. Follow the Bug life cycle.

Prevention is better than cure:

Solving app crashes can be a pain. This is the reason it is advisable to have a proper QA process set that goes through all the aspects and deterrent to accurate app behavior.

However, it can be hard for business owners to economically justify all kinds of testing to be done in pre-production.

At Qualitrix, we provide holistic QA support for achieving a crash less accurate app.

We also provide a service level agreement based software testing service to guarantee the safety of your business application.

To know more CLICK HERE.

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